FirstGroup is set to feature in the 11th series of the BBC's documentary, Claimed and Shamed, which follows companies, lawyers, insurers and the police in their successful fight against insurance fraud. The show is scheduled to air on BBC1 beginning Tuesday 15 October and FirstGroup will appear in five of the 15 episodes.
Because of the continued success of the show (viewing figures average over one million per episode), the team at Transportation Claims Limited (TCL), FirstGroup’s in-house claims management company, have once again worked with the BBC's production team to provide story lines for the upcoming series.
FirstGroup’s contribution to series 11 makes TCL the biggest contributors to the show, bringing the count to over 50 episodes.
Filming for the FirstGroup segment took place at Bristol Hengrove bus depot and will feature TCL Team Manager, Lee Ingram, Fraud Prevention Officer, Julie Randle and Senior Legal Assistant, Paul Johnson.
The documentary series is part of an ongoing counter fraud strategy to place FirstGroup firmly at the centre of the industry's fight against fraud.
Using their expertise, the team protects the interests of the company and its customers by acting against those who seek to defraud the public transport industry, extending the message that FirstGroup has a zero-tolerance approach to fraudulent claims against the company.
The programme will broadcast on BBC1 at 11:00, Monday to Friday and will also be available on BBC iPlayer. FirstGroup cases are set to feature in the following episodes:
Episode 5 - Friday 18 October
Episode 8 - Wednesday 23 October
Episode 10 - Friday 25 October
Episode 12 - Tuesday 29 October
Episode 15 - Monday 4 November