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The Company’s share register is maintained by the Company’s Registrar, Equiniti. If you have any questions about your shareholding in the Company or need to notify any changes to your personal details, you should contact Equiniti directly using one of the methods listed below:
Equiniti
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Tel: 0371 384 2046* (or from overseas on +44 (0)121 415 7050)
Online: help.shareview.co.uk (from here, you will be able to securely email Equiniti with your enquiry)
Telephone lines are open from 8.30am to 5.30pm, Monday to Friday.
Equiniti also offers a postal dealing facility for buying and selling FirstGroup plc ordinary shares; please write to them at the address shown above or telephone 0371 384 2248. They also offer a telephone and Internet dealing service which provides a simple and convenient way of dealing in FirstGroup shares. For telephone dealing call 0345 603 7037 between 8.30am and 4.30pm, Monday to Friday, and for internet dealing log on to www.shareview.co.uk/dealing.
Electronic shareholder communications
FirstGroup uses this website as its primary means of communication with shareholders provided that the shareholder has agreed or is deemed to have agreed that communications may be sent or supplied in that manner. Electronic communications allow shareholders to access information instantly as well as helping FirstGroup reduce its costs and its impact on the environment. Shareholders that have consented or are deemed to have consented to electronic communications can revoke their consent at any time by contacting the Company’s Registrar, Equiniti.
Shareholders can sign up for electronic communications online by registering with Shareview, the internet-based platform provided by Equiniti. In addition to enabling shareholders to register to receive communications by email, Shareview provides a facility for shareholders to manage their shareholding online by allowing them to:
- Receive trading updates by email;
- View their shareholdings;
- Update their records, including change of address;
- view payment and tax information; and
- vote in advance of company general meetings.
To find out more information about the services offered by Shareview, please visit www.shareview.co.uk.
ShareGift
If shareholders have a small number of shares and the dealing costs or the minimum fee make it uneconomical to sell them, it is possible to donate these to ShareGift, a registered charity, which provides a free service to enable shareholders to dispose charitably of such shares. More information on this service can be found on www.sharegift.org or by calling +44 (0)20 7930 3737. A ShareGift transfer form can also be obtained from Equiniti.
Duplicate shareholder accounts
If you receive more than one copy of Company mailings this may indicate that more than one account is held in your name on the register. This happens when the registration details of separate transactions differ slightly. If you believe more than one account exists in your name, please contact the company's registrar Equiniti to request that the accounts are combined. There is no charge for this service.
Half-yearly results
The half-yearly results are normally announced to the market in November and are made available on this website in the form of a press release and not issued to shareholders in hard copy. Shareholders that have signed up for electronic shareholder communication will be sent a notification when these are available on this website.
Employee share schemes
Employees with queries about shares held in the Company’s employee share schemes should contact:
BAYE and SAYE
Computershare
The Pavilions
Bridgwater Road
Bristol, BS99 7NH
Tel: 0844 472 6011 (open Monday – Friday 8.30am - 5.30pm)
FirstGroup plc’s policy on discounts for shareholders
Shareholders are reminded that it is not Group policy to offer travel or other discounts to shareholders, as they may be used only by a small number of individuals. The Group is focused on overall returns which are of benefit to all shareholders.
Corporate Communications and Investor Relations Department:
FirstGroup plc
8th floor, The Point
37 North Wharf Road
London W2 1AF
Tel: +44 (0)20 7725 3354
Fax: +44 (0)20 7636 1338
Principal and Registered office:
FirstGroup plc
395 King Street
Aberdeen
AB24 5RP
Tel: +44 (0)1224 650100
Fax: +44 (0)1224 650140