Divisional management

Janette became Managing Director of First Bus in October 2020. First Bus is one of Britain's largest bus companies with around a fifth of bus services outside London, and a fleet of more than 5,000 buses.

Janette was previously Chief Executive Officer of P&O Ferries. Having joined that company in 2012 as Commercial Director, she was a key part of the executive team that devised and led a transformation of the business, including resetting the commercial agenda and delivering a profitable e-commerce strategy. She was later appointed Managing Director, before becoming CEO in January 2018. Under her leadership the company delivered a significant change programme, establishing a new on-board proposition for customers, driving greater efficiencies and placing its first order for new ferries in over a decade.

Prior to joining P&O Ferries, Janette was Sales & Marketing Director for Hammerson plc, the property development and investment company. She also held senior executive positions within Centrica, including Director of Sales & Growth for British Gas. Her career began at Tesco, where she was a graduate trainee, before becoming a consultant at Pricewaterhouse Coopers. She has an MBA from the University of Stirling and completed her undergraduate degree in Biochemistry from Warwick University. Janette is also a non-executive director of Grainger plc.

Steve's career in the railway industry spans almost 30 years, during which time he has gained significant experience in all aspects of rail management. He started his working life with British Rail and held various senior posts before becoming Operations and Safety Director at ScotRail, coinciding with FirstGroup taking over the franchise in 2004. He was appointed Managing Director of First ScotRail in 2009. Under his leadership, First ScotRail achieved the highest ever levels of customer satisfaction and punctuality in the franchise's history and won countless awards including Rail Operator of the Year in 2014 and Scottish Public Transport Operator of the Year in both 2012 and 2013.