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Diversity and inclusion

We aspire to be a diverse and inclusive organisation because we believe that diversity brings benefits for our customers, communities and our people. Valuing our differences and drawing on our collective knowledge and experience helps us develop new services, open up new markets and broaden our customer base.

We aspire to be a diverse and inclusive organisation because we believe that diversity brings benefits for our customers, communities and our people.

Valuing our differences and drawing on our collective knowledge and experience helps us develop new services, open up new markets and broaden our customer base. We have around 110,000 employees from all over the world, with a great breadth of backgrounds, ideas and talents. It is these unique skills and experiences that make us what we are. The more varied our workforce, the broader our expertise and the greater our opportunities for innovation and success. We are committed to equality of opportunity, diversity and inclusion at every level, both in our Boardroom and in our wider business.

We have made this commitment because we believe that:

  • an open and more inclusive environment will build trust and confidence within our teams and generate a culture in which everyone feels valued and respects their colleagues
  • greater diversity will broaden our understanding of our communities and customers, giving us a competitive advantage
  • diverse experiences and attitudes bring benefits such as innovation, creativity and better approaches to tasks and issues
  • greater awareness of unconscious bias will help facilitate better decision making
  • a more diverse and inclusive culture will attract a wider pool of candidates and build our reputation as an employer of choice.

We know we have a significant challenge ahead. Transport is not traditionally a diverse sector and has struggled to attract and retain a diverse cross-section of talented people. Overall, women make up 40.5% of our workforce, 18.0% of our senior mangers (the 244 members of our top leadership programme) and 11.1% of our Board.