For our customers
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Our people

With over 110,000 employees, our people are at the heart of our success.

With over 110,000 employees, our people are at the heart of our success.

We invest in our people to strengthen capability and support the effective delivery of our transformation and divisional business plans. Having a healthy motivated workforce helps us deliver reliable services to customers. In the UK in 2015/16 we continued to support employees through our 'Live Well, Be Well, Work Well' health campaigns. Our graduate talent programmes and apprenticeship schemes in the UK help us strengthen our pipeline of future leaders. We are delighted to have been externally recognised by The Job Crowd in their ranking as ‘Top Company for Graduates to Work for in Transport, Logistics and Distribution’ in 2015/16.

Having an engaged workforce, motivated to give great service to our customers, is critical to our success. Our Your Voice employee survey, carried out annually in the UK and every 18 months in North America, measures employees’ satisfaction with the way they are managed, the pride they feel in working for the business and how likely they are to recommend us to others as a great place to work. We aspire to be a diverse and inclusive organisation because we believe that diversity brings benefits for our customers, communities and our people. Valuing our differences and drawing on all of our collective knowledge and experience helps us make FirstGroup a better business.