For our customers
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Our communities

We use our global scale and expertise to deliver shared value for our business and for the local communities in which we operate. We partner with charities, schools and colleges, community groups and many other agencies to help, educate and support people and widen their opportunities.

Key achievements

  • £1.52m contributed to our communities in 2013/14, as measured by the London Benchmarking Group model
  • 3.81% of our UK employees donated to charity through payroll giving in April 2014 
  • 271 hours of driver and vehicle time donated to schools and community groups by First Student in 2013/14
  • 480 Macmillan Cancer Support grants funded by us this year

Progress against targets

What we said we’d do

Raise £100,000 by the end of December 2013 through employee and customer fundraising for our UK Charity of Choice partner, Macmillan Cancer Support

What we did - By holding events such as ‘World’s Biggest Coffee morning’, and sponsored activities like marathons and baths of beans, our employees and customers raised over £50,000 between July 2012 and December 2013. This is short of our fundraising target but remains an important contribution to the charity

Achieve Bronze Payroll Giving Quality Mark in the UK

What we did - Following a comprehensive restructure and relaunch of our payroll giving programme, over 3.8% of our UK employees now donate through payroll giving, successfully meeting the criteria for the bronze Payroll Giving Quality Mark. Due to the changes made to our systems this year, we did not have this data available in time to apply for the bronze award, but will make our application in 2014/15

Raise $50,000 for the Children’s Miracle Network (CMN) in North America in 2013/14

What we did - Employee fundraising, payroll giving and corporate donations to CMN amounted to over $48,000 for the year 2013/14, just short of our target of $50,000. With the relaunch of our charitable giving programmes in 2014/15 we hope to increase our contribution to our charity partners next year