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Achievements and recognition

We benchmark ourselves against our peers across all sectors and learn from best practice.

We benchmark ourselves against our peers across all sectors and learn from best practice through expert networks and groups.

In 2015/16, we were members of Forum for the Future, the Mercer Vanguard Diversity Network (for diversity and inclusion), and LBG (for community investment).

We also measure our performance annually through sustainability benchmarks and indices. We are a long-standing constituent of the FTSE4Good Index series, and we are pleased to report that our 2015/16 FTSE Environmental, Social, and Governance (ESG) rating made us a leading scorer in the Travel and Leisure supersector. The FTSE4Good Index Series measures the performance of companies that meet globally recognised corporate responsibility standards.

In late 2014, we successfully achieved triple certification to the Carbon Trust Standard for reducing carbon emissions, water use and waste across our UK operations. The certification recognises our efforts to reduce our impacts year on year through greater efficiencies in energy and fuel use, improving waste disposal, the fitting of water-saving controls, a programme of leak repairs, and rainwater harvesting. 

We also participated in the 2015 Carbon Disclosure Project (CDP) process as a reporting organisation on climate change. CDP is an independent, not-for-profit organisation working to drive measurement, management and reduction of environmental impacts. This year we continued to see improvement in our CDP score, which is well above our industry’s average, highlighting our commitment to climate change mitigation, adaptation and transparency. 

In 2015/16 we also maintained ISO 14001 accreditation for environmental management across our UK operations, and ISO 50001 for energy management in UK Rail, and we are working towards embedding the principles of BS 8903:2010 (Principles and framework for procuring sustainably) into our UK procurement practices.