For our customers
Share price :
Search
Share price :

Contact us

Contact us

For our customers

For all customer queries relating to our specific business divisions, including lost property enquiries, customer complaints, or timetable information please contact the specific operating company using the ‘For our customers’ navigation at the top of the web page or follow the links below.

First Student - http://www.firststudentinc.com/contact

First Transit - http://www.firsttransit.com/contact-us

Greyhound - http://www.greyhound.com/en/contactus.aspx

First Bus - http://www.firstgroup.com/ukbus/

First Rail

For our First Bus customers

For all customer queries relating to our First Bus businesses, including lost property enquiries, customer complaints, or timetable information please contact the specific operating company using the details below. 

Area Telephone Email Opening hours
South West and Wales
Bristol and Avon 0345 602 0121 firstsouthuk@firstgroup.com Mon-Sat, 07:00 - 19:00 (excl. Bank Holidays); Sun, 09:00 - 17:00
Somerset
Berkshire
Wessex
Southampton
Portsmouth
Cornwall 01872 305950 contactcornwall@firstgroup.com Mon-Sat, 07:00 - 19:00; Sun, 07:00 - 18:00
Greyhound 01792 341120 support@greyhounduk.com Mon-Sun, 07:00 - 20:00
Cymru 01792 572255 cymru.customerservices@firstgroup.com Mon-Sun, 07:00 - 20:00
Scotland
Glasgow 0141 420 7600 contact.glasgow@firstgroup.com 24 hours, 7 days a week
Scotland East 01324 602200 contact.scotlandeast@firstgroup.com
Aberdeen 01224 650000 customer.services@firstgroup.com
North of England
Greater Manchester 0161 627 2929 getintouch@firstgroup.com Mon-Fri, 0700-1900; Sat, 0900-1700
South Yorkshire 01709 566000
West Yorkshire 0113 381 5000
York 01904 883063
East Anglia, Midlands and Potteries
All areas 01603 268030 contactus.fec@firstgroup.com Mon-Fri, 07:30 - 17:30

Corporate Offices

FirstGroup Corporate Offices

Principal and Registered Office

FirstGroup plc
395 King Street
Aberdeen
AB24 5RP

Tel: +44 (0)1224 650100
Fax: +44 (0)1224 650140

View map

 

London Corporate Office

FirstGroup plc

50 Eastbourne Terrace
Paddington
London

W2 6LG

Tel: +44 (0)20 7291 0505
Fax: +44 (0)20 7636 1338

 

FirstGroup America Headquarters

600 Vine Street
Suite 1400
Cincinnati

OH 45202

Telephone: (513) 241-2200 

FirstGroup Corporate Offices

Headquarters

Principal and Registered Office

FirstGroup plc
395 King Street
Aberdeen
AB24 5RP

Tel: +44 (0)1224 650100
Fax: +44 (0)1224 650140

View map

London Corporate Office

FirstGroup plc

50 Eastbourne Terrace
Paddington
London

W2 6LG

Tel: +44 (0)20 7291 0505
Fax: +44 (0)20 7636 1338

FirstGroup America Headquarters

600 Vine Street
Suite 1400
Cincinnati

OH 45202

Telephone: (513) 241-2200

 

Careers

For all career queries, please contact careers@firstgroup.com.

To find out about current vacancies, please visit our careers website

Account Queries

For supplier accounts payable queries, please contact:

Accounts payable team (01224) 629500 (option 1)

MOJ Portal Details

FirstGroup/Transportation Claims C00354

North America Employee Benefits Center

For North America Employee Benefits Center, please click here.